FAQS

ALL THE ANSWERS WITHOUT THE JARGON

WHAT DO I NEED TO START CLOTH NAPPIES?


Everything you need is in our packs. We supply the nappies, dry pail, fit guide, personalised wash guide, wet/dry bag, change mat and some nappy liners. Plus, you can purchase re-usable wipes, extra pre-folds and night nappies as kit add-ons.




ARE THERE LIMITS TO HOW OLD OR BIG MY BABY CAN BE BEFORE I START?


Not at all. We have a newborn pack to start your teeny ones out on. Then our one size fits most will cover your tot till they're ready to toilet train.




HOW DO I WASH THE NAPPIES?


Washing a reusable nappies can sometimes seem like the biggest hurdle to begining your cloth nappy journey. But with our personalised wash guide, written for your washing machine and preferred detergent, its easy!
Once you get into the swing of using your cloth nappies you'll find it just part of your daily routine.




HOW DO I KNOW HOW TO FIT THE NAPPY?


Your pack has a fit-card inside it, which will show you how to pop your tot into cloth, but if you need extra help, we can organise a 1:1 virtual fit guide with one of ourselves, or you can check out our blog for more tips and tricks.




CAN I USE NORMAL NAPPY RASH CREAM?


Yes, you can use any nappy rash/soothe cream you have already, as long as you follow your personalised wash instructions.




MY BABY HAS SENSITIVE SKIN, WOULD YOU RECOMMEND A PARTICULAR NAPPY?


Cloth nappies are great for sensitive skin tots, especially when combined with our bamboo velour cloth wipes. Just make sure you follow your wash routine to keep your nappies soft and absorbent.




HOW DO I TRAVEL/GO OUT WITH MY NAPPIES?


Have tot, will travel. Don't let your nappies stop you from doing what you love. With our wet/dry bags you can easily carry your dirty nappies home with you, simply flick off the poop and toss in your bag. If you're going for a while longer, you can also try our Grovia biosoakers, which are combostable liners you can pop into your shells.




HOW CAN I GET MY SIGNIFICANT OTHER ON BOARD?


Check out our blog for the top 3 reasons to use Cloth nappies to help. However, we've found all it takes is giving it a try, which is why our trial pack is so great. Once your partner sees how easy they are to incorporate into your day, plus the no-longer needed dash to the supermarket, we bet he'll be right on board!




WHAT DO YOU DO WITH THE "WASTE" FROM THE NAPPIES?


Newborn poop is water soluble, so until your tot is on solids, the clean up is easy. That which can be dropped into the toilet can be flushed, but the rest can be dry pailed and prewashed. Solids poop is usually less runny. Inserts and liners are made to be "not grippy" this means that you should be easily able to flick the poop off into the toilet after your change. If you're having a particuarly tough time (think teething) you could use a bio liner, which is a compostable liner which sits on top of the nappy inner. This way you can easily scoop the poop and flick into the toilet and the bin the liner. Easy!




HOW ARE THEY SHIPPED TO AND FROM MY HOUSE?


Your nappies will arrive packed into their dry pail, in a box ready to go. We ship with Sendle, an Australian-based company that provides courier services locally within the country.
Flatten the box and keep it until you are ready to send them back to us. Once you're done, just send us an email, and we'll organise the pick up for you, on us.




HOW ARE THEY CLEANED BETWEEN HIRES?


We wont send you nappies that we aren't willing to use on our own babies as well. In between hires we give each of the nappies an extreme deep clean to remove anything nasty. A rigorous sanitizing cycle follows to make sure that any microbes or ammonia present is thoroughly removed. A final clean as per our own wash routines and the nappies are beautifully soft and ready for anything your tot can throw at it!




HOW LONG DO THEY SIT IN THE DRY PAIL?


Once nappies have been prewashed they can be dry pailed up to 3 days, ideally 2. Unlike back in the day, nappies aren't stored in a bucket of water with the lid on. Instead our dry pail provides air flow to minimise water and prevent the formation of ammonia (which is what can make nappies smell)




I'M GETTING LEAKS, WHAT IS GOING ON?


Leaks can happen for a variety of reasons in both the world of cloth nappies and disposables. As tots grow and change, they can have periods of heavier wetting and periods of lighter wetting. When your tot is resembling an italian fountain it might be time to add some extra liners to boost the absorbancy of your nappies. Most of the nappies in our trial packs come with multiple liners or options for increasing absorbancy where you need it most (at the front for boys &/or tummy time, and in the middle for girls). If you are having a hard time containing it, have a look at our blog for information on each nappy or feel free to contact us for more help.




I DON'T HAVE TIME TO WASH. WHAT CAN I DO?


Easy. Our friends at Lavenderia have given us a discount code to use on their weekly wash service. They will collect your nappies once a week, have them washed, dried and delivered back to your door. How simple is that?




WHAT NAPPIES ARE IN THE PACKAGES?


Depending on which trial pack you select you will have different nappies to try out and get to know.
We have intentionally left our newborn pack as simple as possible by only providing 3 different types of nappies and nothing to stuff or clip into place. Each pack contains Grovia All-In-One nappies, Peekaboo by BABY BARE All-In-One nappies and Bubblebubs BamBams fitted cloth nappies and a waterproof cover. To learn more about each of these, visit our blog here.

Our One-Size-Fits-Most pack is the complete opposite, we have attempted to provide a wide selection of our favourite Australian owned nappies demonstrating a variety of closures, materials, and styles. We hope that following on from your rental period you will know exactly which nappies you can't live without anymore (We'll also contact you with our unique customer discounts for your nappy purchases). Each pack contains the following nappies: Baby Beehinds Magicall Multifit and Bamboo Fitted, Grovia All-In-Two, Designer Bums Art Pop, Econaps, Hippybottomus, Seedlings Multifit, Bubblebubs Candies, BABY BARE Teddy Bare and Bear Cub, Peekaboo by BABY BARE All-In-One and All-In-Two, Alcmena v1.5 and v3.5, and Boho babes. To learn more about each of these, visit our blog here.





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